Want excellent customer service? - start by recruiting the right staff. It was 1990 and BP and the Australian Commonwealth Employment Service (CES, now Centrelink) had a problem ... read more
The first 90 days of a new hire are critical because they can determine whether the person stays in the job and is productive and successful, leaves the job dissatisfied, or is terminated for poor performance. ... read more
It is increasingly common to hear HR Tech and Assessment companies talk about their AI features. By AI, of course, we mean Artificial Intelligence. In this article we intend to ...read more
The pandemic changed the way the business world operated overnight. Before COVID-19, most organizations had not developed virtual approaches to employee management and engagement. When they were forced to go online, they soon ... read more
The pandemic and rapid shift to remote work upturned many industries, but companies across the globe are adjusting. Because times have changed, human resource leaders will ... read more
Historically, empathy has not been a driving force in most workplace cultures. While plenty of organizations have placed value on creating positive, collaborative work environments, they ... read more
To make both strategic and tactical talent decisions you need an effective hiring process and a tool specifically designed to address the challenge of finding the right people for your organization...read more
In today's competitive business landscape, employee retention has become a critical factor in ensuring long-term success. With turnover costs rising and the loss of valuable expertise...read more
